Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our refund policy ensures a smooth and hassle-free process.
Eligibility for Refunds
To be eligible for a refund, items must be:
- Unused and unwashed
- In their original packaging
- With all tags and accessories intact
Non-refundable items include:
- Final sale products
- Gift cards
- Personalized or custom-made items
Refund Window
You can request a refund within 30 days of receiving your order.
How to Request a Refund
- Log in to your account and go to Orders.
- Select the item you wish to refund and click Request Refund.
- Follow the instructions to print a return label (if applicable).
- Pack the item securely and ship it back to us.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 5–7 business days. Refunds will be issued to your original payment method.
Shipping Costs & Refunds
Return shipping is [free/paid by the customer – customize as needed]. Original shipping charges are non-refundable.
Damaged or Wrong Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We will replace the item or issue a full refund at no extra cost to you.
Need Help?
If you have any questions about refunds, please contact us. Our support team is always ready to assist you.