OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you’ll receive the same product as shown in the pictures, with only minor color variations possible due to lighting or screen settings.

Where can I view my sales receipt?

You can view and download your sales receipt by logging into your account and going to the ‘Orders’ or ‘Purchase History’ section. Select the order you’d like, and you’ll see an option to view, download, or print the receipt. If you checked out as a guest, the receipt was sent to the email address you used at checkout.

How can I return an item?

To return an item, go to your account, open the order, and select ‘Return.’ If you checked out as a guest, use the link in your confirmation email.

Will you restock items indicated as “out of stock?”

Some out-of-stock items will be restocked, but not all. You can sign up for restock alerts on the product page or check with our support team.

Where can I ship my order?

You can ship your order to any location we deliver to. Here’s how to check and select your shipping destination:

  1. Add the items you’d like to your cart.

  2. Proceed to checkout.

  3. Enter your shipping address.

  4. The system will automatically show you if we can deliver to that location.

  5. Confirm the shipping option and complete your order.

CONTACT US FOR ANY QUESTIONS